5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/8/2022
I’ve been living here for one year and am sad to be moving on. The community here is great and everyone who lives here a...
I’ve been living here for one year and am sad to be moving on. The community here is great and everyone who lives here are kind and the leasing staff is amazing! Blanca and Evelyn Have always been so helpful and sweet for everything I’ve ever had to ask of them. Never had any bug problems, never had any problems with noise either. There are a lot of dogs in the complex which is amazing if you’re an animal lover ! I couldn’t recommend turnberry isle more.
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By: Kelly Mathews
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/22/2022
I think Turnberry Isle is underappreciated. They have some awesome amenities. Gym, grills, garages, great pool with an a...
I think Turnberry Isle is underappreciated. They have some awesome amenities. Gym, grills, garages, great pool with an awesome view, fitness center and package lockers. The office staff is knowledgeable of their community and always there to help.
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By: Katie Revlett
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/20/2022
Blanca is the best me and my boyfriend came to tour a apartment that we were interested in while I was pregnant. Me and ...
Blanca is the best me and my boyfriend came to tour a apartment that we were interested in while I was pregnant. Me and my boyfriend fell in love just because they are spacious and homie for our new little family. These apartments were clean well managed we have a great view. I want to also thank Evenly too for approving us! We move in the 29th I am very excited to call this place my new home! Set up my nursery! I appreciate y’all’s help very blessed!
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By: aubrianna flores
Source: GOOGLE PLACES
4.5 / 5
4.5 out of 5 stars
overall rating
Noise:
4.5 out of 5 stars.Location:
4.0 out of 5 stars.Value:
4.0 out of 5 stars.Staff:
4.5 out of 5 stars.Maintenance:
5.0 out of 5 stars.Amenities:
3.5 out of 5 stars.Parking:
4.5 out of 5 stars.
Posted On: 3/17/2022
Very Professional
I soley moved here due to the wonderful staff on site. Evelyn and Blanca both were very caring and helpful. They took th...
I soley moved here due to the wonderful staff on site. Evelyn and Blanca both were very caring and helpful. They took the personal time to ensure I got everything I wanted when leasing the appartment. Ive been here 3 months and life is great. Thanks again.
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By: Lewis
Source: Property Site
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/7/2022
My husband and I have lived here for 6 months, and we have loved it. Blanca and Evelyn are truly the best- they have alw...
My husband and I have lived here for 6 months, and we have loved it. Blanca and Evelyn are truly the best- they have always been so sweet to us (especially to our son) and have been so quick to resolve any issues (which have been VERY minimal). The maintenance staff is so quick to respond to requests (Ex: I put in an order around 8 am this morning and it was fixed by 10:30 am today). This is the first complex that has actually felt like a home to me.
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By: Amanda Badgett
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/12/2021
Blanca is great! She made my move very easy and she was very patient. So far I have no complaints.
Blanca is great! She made my move very easy and she was very patient. So far I have no complaints.
By: Bri White
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/1/2021
We have lived here nearly a month, we absolutely love our home. The location is perfect, the neighbors are friendly, the...
We have lived here nearly a month, we absolutely love our home. The location is perfect, the neighbors are friendly, the grounds are always clean. We especially want to thank Evelyn and Blanca for their help.
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By: Margarita Munoz
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/27/2021
I absolutely loved living here. The location and amenities are great. Staff and maintenance were always super nice and h...
I absolutely loved living here. The location and amenities are great. Staff and maintenance were always super nice and handled issues in a timely manner. I really appreciate the great customer service. Thanks Evelyn and Blanca for everything. Definitely recommend!
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By: Lucy Duarte
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/8/2021
Management is the BEST! Michelle helped with an issue I was having and she went above and beyond!
Management is the BEST! Michelle helped with an issue I was having and she went above and beyond!
By: Elizabeth Cheyney
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/31/2021
I’m a new resident and my dog got out my gate one morning, I was terrified because she was an older dog with health issu...
I’m a new resident and my dog got out my gate one morning, I was terrified because she was an older dog with health issues. I walked frantically around the complex looking for my dog. I had no luck. I decided to ask the apartment manager if anyone had called or reported a missing dog . One of the residents did call and inform the office that they noticed my dog out, but didn’t see her anymore. The management team and maintenance team all started helping me search for my baby. They even walked to nearby businesses searching all around the outside establishments. I knew at that moment I had found a great home. A tenant found my dog and brought her to the office. I really appreciate everything they did for us that day. This a great home.
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By: Jackie Young
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/12/2021
Turnberry Isle is a magnifent property with views second only to Turtlecreek. Living in North Dallas feels much less con...
Turnberry Isle is a magnifent property with views second only to Turtlecreek. Living in North Dallas feels much less congested with the views of Prestonwood Country Club's course. The apartments themselves remain fresh and modern and the office staff is very detail oriented giving a sense of care. I was an impatient applicant and they remained patient with me through the process. I am now a two time resident and I highly recommend the team and the property for the North Dallas professional.
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By: Sarah Morgan
Hi Sarah,
We're overjoyed to read this review about Turnberry Isle! Thank you for sharing this fantastic description of our on-site team and community. Reviews like yours keep us motivated! We agree with your comments and hope you'll continue to share the great news! Please don't hesitate to reach out if we can be of any further assistance.
Warm Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/10/2021
I have just signed my lease to live here and I couldn't be happier! My friend lives here and she has never had any major...
I have just signed my lease to live here and I couldn't be happier! My friend lives here and she has never had any major issues while staying here for almost 2 years. I worked primarily with Blanca to complete my application process and she was amazing. She always answers my phone calls and emails quickly.
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By: Anonymous
Source: APARTMENT RATINGS
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/29/2020
Me and my wife moved here in May and we are very happy with our apartment.. staff and maintenance do a great job special...
Me and my wife moved here in May and we are very happy with our apartment.. staff and maintenance do a great job specially Blanca in the office she does an excellent job. Building is clean and everyone is friendly here. I would definitely recommend Turnberry Isle.
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By: Eddie Jay
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/20/2020
New resident just moving and I can truly say I I excited about my decision to make Turnberry Isle my new home. My Apartm...
New resident just moving and I can truly say I I excited about my decision to make Turnberry Isle my new home. My Apartment is just what they showed me, AWESOME, I Love It. The complex is beautiful, clean and well maintained and I can't say enough about the staff, the girls in the office ( Evelyn and Blanco) are professional "Supet Stars", even the maintenance man I met. Yes, I feel good about my choice and ready to reccommend this lovely place to my family and friends.
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By: Nellie Tolbert
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/5/2020
The staff is very friendly and professional. When I went, I was greeted with a smile. Although, they didn't have what I ...
The staff is very friendly and professional. When I went, I was greeted with a smile. Although, they didn't have what I was searching for I would definitely recommend this community.
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By: Krystal Castillo
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/23/2020
Love my Home! Nice, quiet and have a great view of through golf course!
Love my Home! Nice, quiet and have a great view of through golf course!
By: Sandy Ribinskas-Johnson
Hi Sandy,
Thank you for sharing your positive experience! Your feedback means a lot to us, and we're thrilled you love your new home.
Warm Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
4.5 / 5
4.5 out of 5 stars
overall rating
Posted On: 2/21/2020
I recently had a problem with the heater. As soon as I told the leasing office that Yamil and Norman had arrived, they w...
I recently had a problem with the heater. As soon as I told the leasing office that Yamil and Norman had arrived, they were efficient, professional and very nice. They took the time to make sure everything was okay. Thank you very much.
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By: Anonymous
Source: APARTMENT RATINGS
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/12/2020
I have a close relative that is moving from California, and asked me to search for an apartment for her. I have a good f...
I have a close relative that is moving from California, and asked me to search for an apartment for her. I have a good friend who lives at Turnberry Isle, and loves her apartment and community. I visited with Betty today and l loved the apartment. The staff was very welcoming and the property was very clean. I will be sending my relative all the information so, she can make Turnberry Isle her new home. I know she puts her trust on my point of view:)
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By: Idalia Alvarez
Hello Idalia,
We're happy to hear you found our staff to be so supportive during your experience at Turnberry Isle!
Thank you for the referral. We look forward to hearing from your relative!
Kind Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/12/2020
Moved in January 5, 2020. This is my first apartment and I'm very comfortable. I don't have much furniture so the place ...
Moved in January 5, 2020. This is my first apartment and I'm very comfortable. I don't have much furniture so the place looks enormous. I'm close to work and my family so it makes for a great move. BTW, Sara helped me select my first apartment. She did great.
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By: Andrew Taylor
Hello Andrew,
We are thrilled to have provided you with such a positive experience! It's always our goal to provide the highest level of service to all of our residents, and we hope to continue serving you in the years to come. Thank you for sharing!
Warm Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/12/2020
Let say 1st, Sara, the leasing consultant is phenomenal! She’s very attentive and always follows up with me. She’s a sta...
Let say 1st, Sara, the leasing consultant is phenomenal! She’s very attentive and always follows up with me. She’s a star for sue! The maintenance staff are fast and efficient. The value of the staff and the beautiful community has superseded my expectations. The manger is so friendly and knowledgeable. I have never felt nor appreciated as a resident and will definitely be renewing my contract. The value at this community is exceptional! Thank everyone for making my home life effortless.
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By: Kimberly Mac
Hello Kimberly,
Thank you for sharing your positive experience. Your kind words and feedback mean a lot to our team, and it's experiences like yours that keep us motivated! We are always dedicated to serving you and hope to continue doing so in the years to come.
Thanks again,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/29/2020
We've been living here for three years and the staff that is currently here is the best they have ever had! They are wor...
We've been living here for three years and the staff that is currently here is the best they have ever had! They are working hard to improve things and doing it with a smile on! We are happy to call Turnberry Isle home.
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By: Willem Milne
Hello Willem,
We are thrilled to have provided you with such a positive experience! It's always our goal to provide the highest level of service to all of our residents, and we hope to continue serving you in the years to come. Thank you for sharing and making Turnberry Isle the place you call home!
Warm Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/25/2020
Just signed my second yearlong lease here and I couldn’t be more pleased. The location is fantastic, the views of the go...
Just signed my second yearlong lease here and I couldn’t be more pleased. The location is fantastic, the views of the golf course are incredible, and the staff is the best I’ve ever had at an apartment complex. Sara Salazar, the assistant manager, is willing to put in the extra effort for the residents. With her help along with Elizabeth Harrison’s, the property’s other assistant, I was able to seamlessly transfer my old lease into a new, better unit before my original lease was up. They are truly committed to providing great service, and they welcome every request or complaint with enthusiasm. I have experienced some nightmares with property managers in the past and I’m glad I found TI. No plans to leave anytime soon. Edit: reading other reviews I’m surprised to see complaints about the maintenance staff. Jamil and Norman do great work, and any maintenance request I’ve had is solved either on the same day or the next. I’ve asked them for some very difficult work and I’m always pleased with the quality of service they provide and the care they take to keep my apartment clean and running smoothly. They work hard for the residents and it’s always great to run into them around the complex - truly good guys.
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By: Tyler McAndrews
Hello Tyler,
Thank you for sharing your positive experience. Your kind words and feedback mean a lot to our team, and it's experiences like yours that keep us motivated! We are always dedicated to serving you and hope to continue doing so in the years to come.
Thanks again,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/24/2020
Have lived here for 5 years and have had a great experience. Especially when dealing with Sara in the office. Would reco...
Have lived here for 5 years and have had a great experience. Especially when dealing with Sara in the office. Would recommend to friends and family 5/5. Thanks Sara!
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By: Preston Coward
Hello Preston,
We're happy to hear you found our staff to be so supportive during your experience at Turnberry Isle. Thank you for the recommendation and for making our community the place you call home!
Warm Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/24/2020
I called not too long ago inquiring on a 1 bedroom apartment for my brother, and the assistant manager Sara, was so kind...
I called not too long ago inquiring on a 1 bedroom apartment for my brother, and the assistant manager Sara, was so kind and professional. She definitely has a lot of knowledge of the community and area. i love that she has such a positive attitude as I asked a billion questions! Thank you Sara!
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By: Kimberly Lopez
Hi Kimberly,
Thank you for your 5-star review! We're glad to hear our staff was able to answer all of your questions and hope your brother will choose to make Turnberry Isle the place he calls home!
Thank you,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/24/2020
Great apartment community and office staff.
Great apartment community and office staff.
By: Geo Acosta
Hi George,
Thank you for the 5-star rating! We are so happy to read this review and to hear our staff has taken great care of you. Keep sharing the great news!
Warm Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/12/2020
Great location! Loved the positive energy in the office.
Great location! Loved the positive energy in the office.
By: Nessie Bertrand
Hello Nessie,
Thank you for the 5-star rating! We are thrilled you love the location and had a positive experience with our team. Keep sharing the great news!
Warm Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
